CBS Chicago
glen-kraft.jpg

Driver terminated for delayed text offered his job back

May 31, 2019
Text message was delayed by bad service, making it look like it was sent while his truck was in motion. But driver Glen Kraft has already taken another job with another carrier.

Glen Kraft, a truck driver terminated for texting a message to his boss while in motion has been reinstated by Nestlé along with back pay after a company investigation that sided with the driver.

Kraft said he was parked on the side of the road when he wrote and sent the message but it did not go through until he started driving again because of poor cell service.

A Nestlé human resources official who communicated with Kraft about his reinstatement declined to speak to Fleet Owner this week, saying he could not comment publicly on the case. A call to the company's corporate communications office was not immediately returned.

Kraft said that he will not return to Nestlé. During the appeals process with Nestlé, he took a job with his previous carrier, Black Horse Carriers, and plans to keep that job.

Kraft maintained that a poor mobile signal delayed his message, but made it seem as though it was sent while he was driving. A test text sent by a Chicago TV station photographer backed up Kraft's claim.

He told Fleet Owner this week: "I guess they [Nestle] knew my next action was going to be a lawsuit and they couldn’t win it. I guess with the magazine article [in Fleet Owner] and the news channel [CBS Chicago] video, they knew I wasn’t playing any games… I’m sending them a resignation letter today."

Kraft says he has been driving since 1989, first operating a semi-dump truck and then for other food companies. He joined Nestle about 1.5 years ago and drove a dedicated route between East Dundee, IL, and Appleton, WI.

About the Author

Larry Kahaner

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Protect Your Drivers Against Heat-Related Injuries & Stress

Industry research reports an average of 2,700 annual heat-related incidents that resulted in days away from work. Ensuring driver performance and safety against heat stress starts...

Going Mobile: Guide To Starting A Heavy-Duty Repair Shop

Discover if starting a heavy-duty mobile repair business is right for you. Learn the ins and outs of licensing, building, and marketing your mobile repair shop.

Expert Answers to every fleet electrification question

Just ask ABM—the authority on reliable EV integration

Route Optimization Mastery: Unleash Your Fleet's Potential

Master the road ahead and discover key considerations to elevate your delivery performance