Heil debuts Service Shack video series for fleet owners

Dec. 13, 2017
Each video is hosted by Heil's service guru, Travis Wallen, and features commonly requested maintenance procedures with step-by-step instructions

Heil's new video series, "The Service Shack," aims to enlighten and inform fleet owners, maintenance personnel and operators about common maintenance procedures pertaining to Heil products – all while educating viewers on the importance of personal protective equipment, tools needed, and the value of having the right OEM parts.

Each video is hosted by Heil's service guru, Travis Wallen, and features commonly requested maintenance procedures with step-by-step instructions. The video series is available in three languages – English, Spanish and French Canadian.

"We've spent a lot of time talking to major fleet customers and many have asked that we offer more training to assist them with high turnover rates at their shops," said Pat Carroll, president of Heil. "We put our heads together and developed the Service Shack as a direct response to those requests, including extending the reach with a focus on multilingual training offerings." Each video begins with a safety message, followed by a section calling out the personal protective equipment (PPE) needed, along with necessary tools and any OEM parts required. "Our goal is to provide a simple-to-use interface that our customers can log onto to get the training that they need – any time of the day or night."

Heil has multiple videos available now in its Learning Management System (LMS), and new videos will be uploaded each month, the company said, to cover topics ranging from filter replacement, setting hydraulic pressures to common pre-trip walk-around inspection procedures. Fleet owners can log in to the LMS on the Heil website using their existing login information.

About the Author

Fleet Owner Staff

Our Editorial Team

Kevin Jones, Editorial Director, Commercial Vehicle Group

Cristina Commendatore, Executive Editor

Scott Achelpohl, Managing Editor 

Josh Fisher, Senior Editor

Catharine Conway, Digital Editor

Eric Van Egeren, Art Director

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Leveraging telematics to get the most from insurance

Fleet owners are quickly adopting telematics as part of their risk mitigation strategy. Here’s why.

Reliable EV Charging Solution for Last-Mile Delivery Fleets

Selecting the right EV charging infrastructure and the right partner to best solve your needs are critical. Learn which solution PepsiCo is choosing to power their fleet and help...

Overcoming Common Roadblocks Associated with Fleet Electrification at Scale

Fleets in the United States, are increasingly transitioning from internal combustion engine vehicles to electric vehicles. While this shift presents challenges, there are strategies...

Report: The 2024 State of Heavy-Duty Repair

From capitalizing on the latest revenue trends to implementing strategic financial planning—this report serves as a roadmap for navigating the challenges and opportunities of ...