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Eaton makes DEX its seventh authorized rebuilder

April 5, 2018
Other Eaton Authorized Rebuilders are Power Train, TransAxle, Drivetrain Services, Pacific Truck, Chalk’s Truck Parts, and Truck Gears Inc.

Power management company Eaton has added DEX Heavy Duty Parts to its expanding network of Authorized Rebuilders in North America. DEX currently employs 51 people at the company’s 38-acre and 210,000 sq. ft. remanufacturing center, warehouse and office complex in Advance, NC.

“DEX becomes our seventh Authorized Rebuilder and is one of the country’s largest suppliers of refurbished and remanufactured truck parts,” said Tim Bauer, vice president of Eaton's aftermarket vehicle group of North America. “Adding DEX represents a significant step forward for Eaton as we continue to expand our Authorized Rebuilder program with well-established and well-respected rebuilders in strategically important locations throughout North America.”

“We see this opportunity as an excellent way to effectively grow our transmission business,” said Darin Redmon, director of operations, DEX. “Eaton products and solutions are certainly well regarded in the commercial trucking industry and we definitely wanted to take advantage of that.”

Other Eaton Authorized Rebuilders are Power Train of Indianapolis; TransAxle of Cinnaminson, NJ; Drivetrain Services of Bensenville, IL; Pacific Truck of Edmonton, Alberta; Chalk’s Truck Parts of Houston; and Truck Gears Inc. of Los Alamitos, CA. 

“We will continue to review our coverage and will have additional remanufacturing partners in the future in underserved strategic markets,” added Bauer. 

To be recognized as an authorized rebuilder, companies are required to complete an in-depth review of their rebuilding processes, increase their technical and sales training, and achieve an annual program certification.

Introduced in 2013, the Eaton Authorized Rebuilder Program provides fleets and owner operators the opportunity to purchase locally remanufactured transmissions from authorized outlets that meet all of Eaton’s re-use and rebuild requirements. The authorization provides end-user customers with a higher level of confidence and after-the-sale support than other rebuilders can provide. Eaton also provides authorized rebuilders with access to an integrated warranty process and marketing support to deliver a seamless extension to customers in the markets in which they do business.

Eaton Commercial Vehicle components are backed by Eaton’s Roadranger network of more than 180 drivetrain professionals who provide solutions, support and expertise to fleets and dealers. For more information visit www.eaton.com/roadranger, where the latest product information is available, as well as service, parts and training assistance, 24 hours a day. Experts are available in the Roadranger Call Center by dialing 1-800-826-HELP (4357) in the U.S. and Canada. In Mexico, dial 01-800-826-4357. 

Eaton is a power management company with 2017 sales of $20.4 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

About the Author

Fleet Owner Staff

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Kevin Jones, Editorial Director, Commercial Vehicle Group

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