Drivers with Travis Trucking are happier since adopting Relay Payments’ “instant, secure, and contactless” payments technology, according to the financial technology company serving supply chain, logistics, and trucking industries.
Travis—which also reports saving “tens of thousands of dollars” each month, thanks to faster turnaround times on docks and guaranteed reimbursements—delivers food to grocery chains and restaurants throughout the United States with a fleet of 55 refrigerated trucks serving a Tennessee-based meat processor.
“The best thing about using Relay is our drivers are able to get back on the road faster,” said Donald Hickman, driver manager for Kodak, Tennessee-based Travis. “We schedule deliveries late at night or early in the mornings, and before we started using Relay, drivers would wait hours for authorization codes to pay lumpers. Because our loads have multiple stops, we lose time and money each time we get stuck on docks.
“Relay’s solution makes it easier to get in and out of warehouses, so drivers can get to their next load.”
Travis currently uses Relay’s technology to make more than 150 payments each month, saving drivers hundreds of hours collectively, the company said. Shorter dwell times on docks provide additional cost savings and new revenue opportunities for Travis as well. Because they haul refrigerated goods, drivers must keep their trucks running, using up diesel fuel to ensure their loads remain cold. More efficient unloading translates to cost savings on fuel, while also allowing dispatchers to schedule additional loads to boost the company’s overall revenue.
“An added benefit is on the backend,” Hickman said. “We get receipts instantaneously, so we can ensure reimbursement and improve our cash flow.”
Founded in 2019 by Ryan Droege and Spencer Barkoff, Relay’s digital payment network is accepted at most warehouses throughout the country, making Relay a seamless and convenient option for the logistics industry, Relay concluded.
“Our partnership with Travis Trucking is the perfect example of Relay’s core mission and commitment to the trucking industry,” Barkoff said. “We always believed that we could make drivers’ lives a little easier and streamline major parts of the supply chain.
“It’s stories like Travis Trucking and their improved driver experiences that keep us going.”