Peter Chilled Operator Gains Time With New Cross Docking Solution

Peter Green completes nine-month trial of cross-docking app

Feb. 4, 2020
Chilled operator reports increased traceability, fewer missing pallets with new software solution from Mandata

Peter Green Chilled, one of the UK’s leading temperature-controlled logistics operators, reports significant time savings and improved stock monitoring since completing a nine-month trial of a new cross-docking app from Mandata.

With more than 60 dual-temperature vehicles delivering throughout Europe to retailers, food manufacturers and wholesalers, Peter Green handles several thousand pallets each week and until recently has experienced the industry-wide challenges associated with mixed loads, cross-docking and consolidation.

“Time was when a single mislaid pallet could take hours to locate,” said Simon Nash, IT manager. “Furthermore, if a customer wanted to know the exact location and ETA of their consignment, we would have to work hard to provide the information. What we needed was a workable solution with traceability at its centre and that’s when Mandata stepped in.”

The two companies worked together to develop a bespoke software program, which, using a unique barcode attached to the existing Mandata TMS database, can scan, identify and locate any pallet in the system. Above all, the new technology needed to be easy to use and installed without disruption, Mandata said.

“In both respects, we succeeded,” Nash claimed. “The new software integrated seamlessly with our existing Mandata transport management system and soon gave us real-time visibility and control from all points of the operation. Every pallet is scanned at the beginning of its journey, and from then until it’s delivered, we can monitor its exact whereabouts and progress—either by mobile or from the traffic office.”

Moreover, the new app has a pallet enquiry function, which, with a scan of the bar code, enables the handler to see details of the job it belongs to, where it’s going and where it is from. Also, once loading is complete, a quick ‘warehouse sweep’ using the scanner, will highlight any pallets that may have been missed from an outgoing load, Mandata said.

Pallet movements are logged and automatically updated within the Mandata TMS, for easy access and data retrieval. Meantime, the traffic office can view pre-planned incoming loads and depot locations are automatically assigned based on the job, type of cargo or postcode.

“Once the app was ready to go, we quickly raised the bar—from paper trails and telephones to a purpose-designed app which gives us and our customers full-time visibility and control,” Nash said. “Furthermore, operational costs and admin time are greatly reduced. Without doubt, this looks like the future for us and no doubt for cross-docking operations across many transport sectors.”

Established in 1960, Peter Green Chilled is based in Shepton Mallet. The company uses a variety of vehicles to suit each application in its next-day delivery network, from 44 tonnes (48.5 US tons)—chilled, ambient and frozen—to 7.5 tonnes (8.3 tons), sprinter vans and rear-steered trailers for urban delivery. All Peter Green vehicles are satellite-tracked.

Visit for more information on the company’s cross-docking app.

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Commercial Vehicle Staff

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