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Lineage expands direct-to-consumer service

July 11, 2022

The cold chain company’s investment in D2C fulfillment includes a recent acquisition of Ohio-based e-commerce firm Perishable Shipping Solutions.

Commercial Vehicle Staff

Lineage Logistics is expanding its direct-to-consumer (D2C) fulfillment service with the goal of creating a market leader in e-commerce for perishable customers.

As part of Lineage’s investment in D2C, the company recently acquired Ohio-based Perishable Shipping Solutions, an e-commerce pick-and-pack order fulfillment service for brands requiring temperature-controlled storage and shipping. The acquisition of PSS follows Lineage’s 2021 acquisition of Crystal Creek Logistics, a provider of last mile drop-ship order fulfillment for temperature-controlled goods.

Financial terms of the transaction were not disclosed.

Lineage’s expanded D2C fulfillment provides a complete e-commerce offering for the cold chain, accommodating two-day ground shipping anywhere in the continental United States, the company said. Currently servicing more than 100 e-commerce food and beverage brands across eight facilities dedicated to D2C fulfillment, Lineage’s e-commerce team executes nearly 250,000 monthly shipments, amounting to more than 2.5 million annual shipments.

Lineage Logistics recently acquired Ohio-based Perishable Shipping Solutions, an e-commerce pick-and-pack order fulfillment service for brands requiring temperature-controlled storage and shipping.

“As the largest cold chain logistics provider, Lineage is uniquely positioned to be the partner of choice for the booming fresh and frozen direct-to-consumer market, which has experienced incredible growth in recent years,” said Mark Nelson, who leads D2C fulfillment for Lineage. “Leveraging decades of experience in e-commerce fulfillment, in combination with Lineage’s comprehensive suite of transportation and temperature-controlled logistics solutions, our ability to support and scale with customers is unrivaled, whether they are primarily direct-to-consumer brands or brick-and-mortar brands considering an entrance to the market.”

Lineage says its D2C fulfillment solution includes:

Strategically located fulfillment centers, operating eight temperature-controlled facilities ideally positioned to optimize two-day ground shipping to 99% of the U.S. population
End-to-end logistics services, leveraging Lineage’s comprehensive suite of temperature-controlled transportation offerings
Custom-branded experiences, allowing partners to provide customers with a full branded unboxing experience, including specialized packaging and inserts
Commitment to food safety, using advanced temperature modeling to ensure products stay at the right temperature through delivery
Dedicated customer service, deploying a team that will support customers from the time products enter Lineage’s facilities to when they arrive on a customer’s doorstep