ICS names new director of operations

Jan. 30, 2024
Don Chambers now will manage and oversee daily functions within all five Interstate Cold Storage locations across the Midwest.

Interstate Cold Storage (ICS) recently promoted Don Chambers to director of operations.

Chambers’ primary responsibilities will include managing and overseeing the daily functions within all five of the company’s locations across the Midwest, ICS reported. 

“All of us at Interstate Cold Storage are thrilled to promote Don as the director of operations,” Charles Betts, ICS national sales manager, said in a news release. “No one is more deserving, and I know he will thrive in his new role. He is ICS personified and embodies our company and our values of hard work, loyalty, and growth.

“I’m excited for what’s to come.”

Chambers has spent nearly two decades at ICS in various roles. Starting with working on the loading dock as a high school student, he continued developing professionally up the company ladder. Between 2005 and 2008, he was an active member of the U.S. military, but he returned to ICS soon after and assisted the refrigeration department. In 2012, he became the refrigeration manager, a role he held until his latest appointment. 

“It means the world to me to be a part of this company still,” said Chambers, who will be based in Fort Wayne, Indiana, where ICS is headquartered. “I started at the very bottom and now I’m at the very top. The people who trained me when I was back on the dock are now people I work alongside, and I’m incredibly proud and grateful of this opportunity.”

Chambers says his first objectives are to streamline operational functions, thereby increasing functional efficiency at ICS facilities. Along with this, Chambers will be ensuring that managers and employees have the necessary resources, today and in the future, to succeed despite supply chain challenges in the cold storage industry.

“My military background drives my attention to detail, and it’s vital that we are methodical and meticulous in everything we do,” he said. “Our refrigeration department can deal with serious stuff, and we want to keep everyone safe. Because we’ve valued discipline and the little details, we’ve never had any incidents.

“I’m proud of that and the commitment to safety and details will really help us as we advance forward.”  

About the Author

Commercial Vehicle Staff | staff

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