Warranty transactions

March 1, 2008
RapidWarranty.com is said to be the heavy duty trucking industry's first web-enabled warranty claims transaction processing service

RapidWarranty.com is said to be the heavy duty trucking industry's first web-enabled warranty claims transaction processing service. Along with automating warranty claims filing, the service offers web-enabled generation of industry standard repair orders and creation of driver equipment condition and vehicle condition reports.

“There is no need for multiple terminals and skilled claims specialists with RapidWarranty.com,” says Bharat Thacker, company president. “Built-in intelligence handles claim routing and necessary formatting to provide a fast, safe, and extremely easy-to-use claim filing system, plus a permanent record of what was reported and when it was repaired.”

He says that with its standards-based automation of vehicle reporting, maintenance, and warranty claims, even a mid-size operation can realize considerable savings.

“Fleets and repair facilities get a significant reduction in the time and cost associated with generating vehicle condition reports, repair orders, and warranty claims, and OEM (original equipment manufacturers) and suppliers get a streamlined process that lets users file warranty claims with error-free, validated data without disturbing existing processes.”

RapidWarranty.com's web-based warranty transaction processing service uses universal codes and data fields developed for TMC's Recommended Practice 807, Universal Equipment Claim Process, and its VMRS (Vehicle Maintenance Reporting Standards) codes to automate the warranty claim submission process. Its web-enabled software has built-in intelligence that uses the standardized information from the forms to route and, if necessary, format claims information to both OEMs and suppliers, as well as process vehicle condition data and generate work orders.

“As long as the codes and data fields comply with the VMRS codes, the software handles the rest of the

job of formatting and routing the claim,” says Thacker. “The only specialized knowledge the person submitting the claim needs is the ability to log on to the web and accurately enter the information.”

There is no major initial software investment for RapidWarranty.com. The cost is per warranty claim.

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Leveraging telematics to get the most from insurance

Fleet owners are quickly adopting telematics as part of their risk mitigation strategy. Here’s why.

Reliable EV Charging Solution for Last-Mile Delivery Fleets

Selecting the right EV charging infrastructure and the right partner to best solve your needs are critical. Learn which solution PepsiCo is choosing to power their fleet and help...

Overcoming Common Roadblocks Associated with Fleet Electrification at Scale

Fleets in the United States, are increasingly transitioning from internal combustion engine vehicles to electric vehicles. While this shift presents challenges, there are strategies...

Report: The 2024 State of Heavy-Duty Repair

From capitalizing on the latest revenue trends to implementing strategic financial planning—this report serves as a roadmap for navigating the challenges and opportunities of ...