C H Robinson division sharpens visibility for Mission Produce ops
Mission Produce has chosen TMC, a division of C H Robinson, to help better manage its complex supply chain, citing TMC’s best-in class global technology and significant experience managing food and beverage supply chains, including other produce companies.
As a leading global avocado company, Mission Produce has responded to increasing consumer demand by expanding fields and growing regions to provide more avocados year-round. With a bright future, fueled by double-digit growth over the past several years, Mission Produce needed a transportation management system (TMS) provider with extensive experience in managing global supply chains.
“Mission Produce was looking for a provider who could give them better visibility into their supply chain, end to end, and in real time,” said Duff Davidson, vice-president of managed services at TMC. “Things such as better reporting, increased carrier satisfaction, route optimization, and a tool that helps with spot bidding—TMC’s global TMS, Navisphere—has these capabilities and more.”
The relationship began with a technology solution, but being able to scale as Mission Produce’s business changed meant the firm wanted TMC’s logistics experts and analysts to stay involved. TMC’s Managed TMS service provides Mission Produce with cloud-based, global technology, in addition to managed services that include process management expertise and supply chain consulting.
“Mission needed fast implementation of a new TMS, but they also knew technology alone wasn’t enough. Along with the technology, TMC will provide power users plus an account management team focused on Mission’s business, to help them maximize the value of the TMS, keep pace with their growth, and continually improve their supply chain,” said Davidson.
A high level of support and service was a key reason Mission Produce chose TMC to help manage their transportation and logistics.
“I know I can call TMC anytime I need backup, extra training, or help analyzing our supply chain and setting KPIs,” said José Maldonado, director of global logistics at Mission Produce. “We’re looking forward to a long-term relationship. We feel confident that no matter how our business changes, our in-house team has access to TMC resources so we can act quickly and strategically.”
Access www.mytmc.com or www.chrobinson.com to obtain more information.