Transplace is a leading provider of transportation management services and logistics technology. The Carrier of the Year Awards recognize transportation service providers for strong, collaborative relationships, consistent high performance, and exemplary on-time service.
“Transplace’s Strategic Carrier Management Program is designed to uncover growth opportunities for our carriers and further strengthen those relationships, while supporting exceptional service for our customers,” said Ben Cubitt, senior vice-president, engineering and consulting at Transplace. “With this year’s awards, we are pleased to recognize carriers that represent the top one percent of our carrier base across all lines of business for the exemplary work they’ve done over the past year.”
John Lower, director of strategic carrier management for Transplace, said, “Selection criteria for these awards are data-centric and based on companywide, quantitative data as well as survey feedback from the supported customer. Specific areas of emphasis in the selection process include on-time service, tender acceptance, claims, EPA SmartWay partnership, and ease of doing business factors such as responsiveness, customer service, and the accuracy and timeliness of invoicing and status updates from the carrier via EDI.”
KLLM offers over-the-road, regional, and dedicated temperature-controlled services throughout the United States and Mexico. It has been transporting perishable commodities for satisfied customers throughout the nation for 50 years. To learn more, access www.kllm.com.
