Australian trailer manufacturer MaxiTRANS recently highlighted longtime customer Multiquip, a Sydney-based transport and engineering specialist.
According to the Multiquip, it returns to the manufacturer’s Maxi-CUBE because of the quality of the refrigerated trailers, which MaxiTRANS says are well regarded because they use insulation foam made in-house, superior wall panel construction and advanced manufacturing technologies, creating “class-leading” thermal efficiency.
“Our work in the food transport industry means our operations have to run very smoothly and without delay all the time,” said Daniel Mikosic, Multiquip’s maintenance manager. “We need reliable and quality products to deliver good service and that’s what we get from our Maxi-CUBE trailers. The quality of these trailers is so good that we’re still using the used trailers that we bought over 10 years ago. Our newer models are just as good.
“They use the safest, most updated equipment, which makes the quality of the end product really good. Everything is up to scratch when you take delivery of these trailers.”
Mikosic, who also oversees the allocation of work in New South Wales and Queensland, is the younger of two brothers working in the business, with his older brother, Jason Mikosic, serving as the general manager of the company, along with their parents, Steve and Lucy Mikosic, who founded the company in 1984.
Coming from a poultry-farming background, the Mikosics saw the need for specialized transport services dedicated to their industry. Nearly 40 years on, Multiquip runs a diverse portfolio with divisions that include transport, engineering and trailer manufacturing for all poultry industry needs. The transport division currently operates around 300 trucks and 300 trailers.
Multiquip runs operations across Brisbane, Tamworth, Newcastle, Sydney, Picton, Griffith, Goulburn, and Adelaide. Services include live chicken pickup and transport, delivering feed to farms, and transport of eggs and processed chicken from its hatchery to different sites using 25 Maxi-CUBE refrigerated trailers.
“We’ve been buying from MaxiTRANS for a long time,” Daniel Mikosic said. “We got our first Maxi-CUBE refrigerated trailer around 15 years ago. It was a used trailer, which is what we started out with. Now we buy all new trailers, recently taking delivery of another new Maxi-CUBE trailer.
“Last year, we purchased some specialized quad-axle trailers, which are bigger than the usual triaxle trailers. These 26-pallet performance-based standards (PBS) trailers can accommodate larger-than-normal payloads, which is good for our customers as they can move more product with one truck at one time. The trailers are good, they are performing well and the quality is great too, which made us order two more that are due to arrive later this year.
“While a majority of our refrigerated trailers are standard models, these quad-axle PBS trailers are specialized builds. With these PBS-approved trailers, we get extra pallet space so we can … improve transport efficiency.”
Multiquip also sticks with the Maxi-Cube brand because of its pricing, and customer support.
“Pricing is big for us and we feel with Maxi-CUBE trailers we pay for what we get, but customer service makes a huge difference,” Daniel Mikosic said. “It’s one thing to buy a brand of something, but if they don’t have the aftersales support then what’s the point?
“With MaxiTRANS, we’ve never had any major issue and the couple of minor issues we had in the past, their team got on to it straightaway and resolved it without causing any downtime for us.”
