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C.H. Robinson automates cash advances

April 7, 2023
Carriers now can digitally request up to 60% of their payment after confirming load pick-up using the Navisphere carrier app.

Global logistics company C.H. Robinson has automated the process for carriers requesting cash advances, making it more efficient and effective for them to get paid while on the road, the company said.

Now, instead of going through a manual process, carriers can instantly request 60% of their payment, 24/7, through the Navisphere carrier app with the tap of a button. Carriers are paid instantly after they’ve confirmed load pick-up.

“We are always looking for new ways to leverage technology to better the carrier experience,” Cody Griggs, director of enterprise product management, said in a news release. “We all know that the last few years have been really challenging due to market conditions. By making it easier and faster for our carrier partners to access their money, we are adding another layer of efficiency and convenience for the trucking community.

“We listen to the needs of our carriers, so we can continually innovate and introduce new ways to support the valuable work they do.”

Carriers that request a cash advance get a code immediately delivered to their mobile phone, enabling them to receive digital payment “within seconds,” C.H. Robinson said. In addition, the company automated the process for signing up for Quick Pay, which used to require filling out a PDF form. 

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