KLLM Transport Services recently selected Manhattan Associates’ Carrier Management Suite to help it gain more control over operations, decrease costs, and increase revenue.
One of the largest temperature-controlled truckload carriers in the U.S., KLLM already was using Manhattan’s Fuel & Route solution to reduce fuel costs and out-of-route miles, the companies reported. Based on the success of that program, KLLM added the rest of Manhattan’s Carrier Management Suite, including Drop & Swap, Driver & Load, and Load Analyzer, to maximize equipment utilization, reduce empty miles, book more profitable freight, and improve overall efficiency.
“KLLM has a relationship with Manhattan Associates going back 15-plus years, and we’ve seen tremendous benefits in that time from Fuel & Route,” Andy Morris, KLLM vice president for management information systems, said in a news release. “It’s helped us reduce out-of-route miles, prevent unnecessary stops, and provide real-time ETA and out-of-route exception alerts. Now, with our business focus on efficiency, it makes perfect sense to invest in the broader Carrier Management Suite to reap additional performance benefits.
“It’s the perfect complement in our quest to improve efficiency, optimize asset utilization, and increase profits.”
Driver & Load is expected to allow KLLM to decrease deadhead miles and reduce the “spoilage factor” of unused driver hours to boost per-truck productivity. Drop & Swap makes rescuing stranded loads fast and efficient, keeping customers happy and reducing downtime. In addition, Load Analyzer takes real-time data from Driver & Load on existing loads, lanes, and geographies, and meshes them with forecasted loads that have yet to be booked, guiding customer service representatives to the best possible matches for booking freight and filling expected gaps in the network.
Manhattan’s Carrier Management, a suite of solutions built for carriers, helps companies respond to challenges like equipment utilization, fluctuating fuel prices, increasing federal regulations, and changing customer demand.
“KLLM has consistently achieved measurable performance gains with the help of our technology, and we’re excited to continue supporting their evolving needs,” said Bob Howell, Manhattan executive vice president. “Expanding their use of our Carrier Management Suite was a natural progression and we look forward to helping KLLM maintain their leadership position in the temperature-controlled truckload sector.”
