Navistar begins Customer Parts Recovery program

Jan. 13, 2010
Navistar has launched a program that allows customers to return new, unused parts from their stock to receive cash or credit for future purchases.

Navistar has launched a program that allows customers to return new, unused parts from their stock to receive cash or credit for future purchases. This program, known as Customer Parts Recovery (CPR), supplements and improves upon the GPRP program, which was only accessible to large-fleet customers.

The CPR program offers a direct benefit to customers who would otherwise dispose of old or unused parts in scrap yards for pennies on the dollar. By working with their US or Canadian International or IC Bus dealer, they can return unused inventory, overstocks, or obsolete parts in order to capitalize on available credit, regardless of prior purchase history.

With the initial parts redemption, customers receive 25% of the value of products returned to use toward future parts purchases. Customers are required to purchase a predetermined amount of parts over a specified period of time as part of their CPR agreement. Upon completion of this agreement, they will receive the full credit amount for their return.

The CPR program will provide credit through any card in Navistar’s Fleet Charge network to track parts purchases and corresponding credit amounts.

Those interested in participating in the CPR program can contact their parts sales manager at their local US or Canadian International truck or IC Bus dealership.

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