Carrier Transicold has named the first five container refrigeration service centers to achieve CareMAX recognition through its new refrigerant management program. HCCR GmbH of Hamburg, Germany, and Holland Reefer Service BV of Rotterdam, Netherlands, join three S&T Contemp Co Ltd locations in Thailand—Bangkok, Chonburi, and Nakorn Pathom—as the first CareMAX service centers.
Short for Carrier Refrigerant Management Excellence, the CareMAX program sets standards to help Carrier-authorized container service centers better manage refrigerants and refrigerant supplies. The CareMAX program’s protocols cover all post-production stages of refrigerant handling: procurement, testing, storage, decanting, maintenance of refrigerant handling tools, and, especially, training of service technicians who handle refrigerants. “We’re pleased to announce these CareMAX service centers. With more audits already being scheduled into 2015, we anticipate the list of CareMAX service centers will grow steadily,” said Michael Dormer, general manager, Global Container Services, Carrier Transicold. The CareMAX program was developed in response to instances of refrigerant contamination and counterfeiting in the industry in recent years. CareMAX protocols incorporate high standards for procedures and written processes focused on preventing improper refrigerant from entering the service channel. Carrier Transicold Global Container Refrigeration provides customer care, including support, service, and repairs, through a worldwide network of more than 400 authorized service centers in all major and developing ports, backed by 13 strategically located parts depots. For more information, access www.carrier.com/container.