Penske Truck Leasing has introduced remote service check-in via its Penske Driver mobile app. The new feature of the Penske Driver App enables commercial truck drivers to maximize social distancing by remotely checking-in their vehicles for scheduled preventive maintenance or repairs via the mobile app.
“This new addition to the Penske Driver app is part of our ongoing efforts to help keep customers and their drivers connected, safe and informed,” said Sherry Sanger, executive vice president of marketing for Penske Transportation Solutions. “Drivers will appreciate both the speed and convenience as well as the additional social distancing this new remote check-in feature affords.”
In addition to the new service check-in feature, Penske is positioning associates outside many locations to greet and direct customers to designated parking or pick-up areas. Penske also said it made changes to its rental reservation, pick-up and drop-off procedures and increased the level and frequency of vehicle and facility sanitization.
The Penske Driver app was developed for full-service truck leasing, contract maintenance, and commercial truck rental customers. Launched in 2017, the Penske Drive app also enables truck drivers to:
- Log hours of service in Penske rental vehicles and comply with the ELD mandate.
- Locate Penske service, rental and fuel locations as well as other locations, including truck stops, compressed natural gas stations and public scales.
- Access essential vehicle information, including full visibility into a vehicle’s recent service history.
- Digitally submit fuel receipts with a form and receipt photo, eliminating paperwork.
- Submit 24/7 roadside assistance requests.
