INDIANAPOLIS—Navistar announced here that its OnCommand Connection telematics device is coming to new builds of its Classes 6-7 International trucks and IC buses—including electric models—as well as its Class 8s, where the device has been standard and factory-installed since 2018.
And in the category of “there’s an app for that,” there is—a new one coming later this year—for work-truck operators to simplify their telematics experience, the OEM announced here at Work Truck Week 2022.
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The factory-installed and warranted telematics device broadcasts data to OnCommand Connection (OCC), Navistar’s connected services platform, which aggregates vehicle health and performance data and turns that into actionable information, according to a company release. OCC has more than 30 telematics partner integrations that allow for the platform’s open architecture and compatibility with all makes and models of vehicles on the market.
“Our goal is to provide a seamless customer experience,” Scott Renier, Navistar’s VP and general manager of connected services and analytics, said in the release.
“We first made OnCommand Connection standard on our Class 8 on-highway vehicles in 2018, providing those customers access to a full suite of connected products that help to improve uptime and lower their total cost of ownership. Extending the technology to all Classes 6-8 International vehicles means we can now provide that same valuable service to all customers, regardless of fleet type or size.”
The standard OnCommand Connection service package gives customers access to these features:
- Over-the-air programming vehicle software updates for approved engine calibrations and performance parameter updates that can improve customer uptime.
- Health monitoring that can help identify issues with the vehicle.
- GPS and geofencing functionality that allows for asset tracking and protection.
- Access to the International 360 service communications platform that streamlines the service scheduling process and allows customers to customize their maintenance intervals.
The data insights gathered are viewable through the OnCommand Connection and the International 360 portal via desktop or tablet and will be available through the aforementioned mobile phone app to be released later this year. The app will make the technology more accessible to smaller customers across all market segments, according to Navistar.
“Traditionally, people think connectivity and data analytics are only for big, over-the-road fleets,” said Mark Stasell, Navistar’s VP of vocational trucks. “That’s not the case. Navistar believes connected technologies benefit everyone. Connectivity is our future—it will drive numerous innovations near and longer term. There’s invaluable benefit to making data available to customers of all sizes and across all market segments.”
The factory-installed telematics device is covered through a nationwide warranty and includes a five-year subscription to OnCommand Connection, providing customers access to actionable data and streamlined subscription services with Navistar’s gateway integration partners, according to Lisle, Illinois-based Navistar.
