Decisiv, Inc. has announced that its Service Management Platform (DSMP) has been integrated with QuickServe Online, the Internet-based reference tool for Cummins engine parts and service information, giving service locations immediate access to parts content and service documents for nearly nine million Cummins engines, the company said.
"Incorporating QuickServe Online into the Decisiv Service Management Platform provides fast and easy access to in-context parts and service information," said Dick Hyatt, president of Decisiv. "It takes friction out of the service write-up process by eliminating the need to log into separate systems and open separate windows when a truck equipped with a Cummins engine arrives at a service location. For customers it can increase asset utilization by reducing downtime and improve repair quality."
According to Decisiv, the integration of Cummins QuickServe Online will save time, eliminate errors, and make repair plans and service requirements easily available. The Decisiv Service Management Platform is known under the brand names Diamond Estimating System and ServicePartner at International dealerships, MVASIST at Volvo and Mack truck dealers, DSMP at Freightliner service locations and Prevost.ASIST at Prevost repair facilities.
