AT&T has added additional dispatch features to its AT&T Enhanced Push-to-Talk (Enhanced PTT) solution that enables workforce management functionality.
The features allow businesses to map the location of company-issued Enhanced PTT devices on desktop software in near-real time, as well as monitor push-to-talk activity and record conversations of employees using company-issued Enhanced PTT devices.
AT&T has also added the ability to read missed call alerts, personal notifications, and return Enhanced PTT calls, all without unlocking the screen and the option of setting a “home” talk group to hear only the calls on that group by default.
Support for Enhanced PTT on non-cellular and Wi-Fi only devices has been added in addition to existing Android smartphones.
Enhanced PTT can also interoperate with traditional two-way radios or other push-to-talk systems. This allows companies to link together multiple PTT networks for voice communications and easily integrate with older systems.
“We provide game-changing mobile solutions that transform the way companies conduct business,” said Mike Troiano, vice president, Advanced Mobility Solutions, AT&T Business Solutions. “AT&T Enhanced PTT allows workers to quickly communicate in fast-paced environments. As a result, businesses can operate more efficiently and ultimately deliver better customer service to clients.”
