“This year’s focus is really on democratizing planning by making optimization tools easier to use and more accessible throughout the enterprise, enabling customers to become true ‘learning enterprises,’” Newth Morris, Telogis founder and president, Telogis Route and Navigation, told Latitude conference attendees today in Dana Point, CA. “By taking every point of information that’s collected throughout the day from orders, delays, traffic patterns, delivery times, job sites, approaches and everything else that goes into managing a modern mobile enterprise and then feeding that information back into our platform, the system ‘learns,’ creating smarter, and more efficient plans for tomorrow and down the road.”
During his Telogis keynote address, Morris announced new extensions to the Telogis platform that take advantage of the ability to capture and use intelligence and expertise from every level of the organization, including:
Telogis LiveETA: LiveETA (Estimated Time of Arrival) is a mobile application designed to provide real-time ETA updates for the end customers of delivery and service companies as an extension of the Telogis platform. Telogis LiveETA gives mobile enterprise customers the ability to confirm the scheduled appointment time, provide the current location, name and a photo (if desired) of the en route driver, while providing updates on any significant changes in the ETA.
According to Telogis, more accurate ETA information gives end customers visibility and control, while instilling trust and overall satisfaction. The LiveETA incorporates customizable alert settings and workflows ensuring a consistent and positive user experience. Telogis LiveETA is available today for download to iOS and Android devices.
Telogis Appointment: Telogis Appointment was developed to allow customers to query and choose appointment booking windows for new jobs that fit into existing routes. The new versions include Telogis Appointment as an API, a back-office application as well as a customizable mobile application for customers’ end customers.
Telogis Appointment has several new features, including advanced time-focused functionality that allows companies to meet their end-customers’ desire for choice, flexibility and tighter delivery time windows. Appointment adheres to configurable business rules that meet business objectives, including profitability and cost or time window adherence with near real-time results enabled by Telogis' RouteCloud Optimizer.
Telogis Navigation - Global Edition: Telogis Navigation Global Edition (“Telogis Nav GE”) is the latest application version in the Telogis suite of commercial navigation products. Available on Android and iOS, Telogis Nav GE supports North American and now various international markets, to provide an enhanced navigation experience through tight integration into Telogis Sites.
Telogis Sites enables site-specific navigation, with audible driver alerts intended to reduce on-premise damage and accident claims, while improving last-mile productivity. The updated interface is targeted with end-users in mind and the company continues to receive direct driver feedback on road-conditions and bridge heights.
Telogis Status: The Telogis Status app is designed for both iOS and Android devices and integrates to work in concert with existing Telogis work order management tools. Telogis Status is intended to provide the people who are managing teams in the field with a clear view of time spent on a given job and the individual tasks that make up each job.
According to Telogis, this level of detail is perfect for streamlining billing, optimizing routes and schedules, budgeting and payroll and understanding which team members are doing what, how much time is spent on each task and to which client it can be billed. Integration options allow Status to share data across multiple Telogis platform applications or with back-office and third-party enterprise solutions.
