Advanced driver assistance systems are steadily gaining popularity and proving useful. At the same time, fleets find that integrating those capabilities with their transportation management systems can enhance safety.
“Technology that can seamlessly capture what’s happening on the road and relay it instantly to back-office staff, with real-time bidirectional communication, can significantly enhance safety,” said Paul Cardosi, Americas VP of telematics and fleet management at Trimble Transportation.
“Multiple synchronized data streams such as video, truck position, engine, and remaining hours of service information can help dispatch and safety staff understand road conditions, truck health, unsafe driving events, and remaining driving hours,” Cardosi told FleetOwner.
A TMS that informs your operations team of ongoing safety considerations enhances compliance and reduces the risk of fines and penalties, noted Lora Hillebrand, director of account management at PCS Software. “That prevents missed deadlines and saves time and resources by streamlining tasks like scheduling physicals, drug tests, and recording CDL expirations,” she explained.
See also: Fleets Explained: What is a TMS?
How TMS can make drivers safer
The combination of onboard technology and a TMS can improve driver safety in several ways, according to Hans Galland, CEO of BeyondTrucks, including:
- Creating visibility about risky driver behavior for better planning includes the driver’s adherence to hours of service and the diligent scheduling of rest breaks via ELD. It also includes tracking signals of driver fatigue in the cab via cameras or telematics that can inform load planners about the need to schedule rest breaks, HOS clock resets, or even schedule time off.
- Implementing standard operating procedures reduces room for error and mitigates risks, such as certain procedures when handling hazmat loads. Driver workflows allow fleet managers to determine what processes a driver needs to complete or has completed depending on the stop, commodity, or customer needs. Both the dispatch office and the cab receive real-time data about those processes.
- Reducing data entry by pulling telematics data instead of having a driver manually capture information can replace cumbersome activities to free drivers to focus their attention on safety or customer service.
- Ensuring compatibility by checking functions ensures a load is assigned to a driver with the right qualifications and equipment with the right features. Through onboard technology, drivers may provide information about equipment or load specifics that trigger alerts if equipment, drivers, or loads are incompatible from a safety, regulatory, or operational perspective.
- Alerting dispatchers of maintenance events ensures that equipment is flagged as unavailable for dispatch and rerouted to a shop. This requires real-time connectivity between a telematics system and a TMS.
- Handling equipment exceptions that are detected in the cab without disruption to customer services requires advanced routing or navigation technology that is typically housed in the TMS.
Better data improves behavior
Integrating onboard technologies and TMS allows for better data visibility, according to Melanie Simard, VP of safety, compliance, and technical support at Isaac Instruments. “When an operations team is planning a route, they can make sure the driver has enough hours to safely complete that trip,” she told FleetOwner. “Resource allocation is optimized when the data is visible in the TMS.”
Truck-centric integration insights into a TMS help fleets plan more effectively and reduce unplanned downtime while mitigating situations where driver and public safety could be at risk, explained Craig Vanderheide, director of product management at Intangles. “With onboard technologies, fleets can gain access to much deeper insights into everything from driving behavior to road conditions to the internal health of a vehicle,” he told FleetOwner.
When partners share data, the value of onboard technology is amplified, noted Joe Thell, SVP, head of sales and business development at E-Smart. “That makes each of the solutions a more powerful safety product,” he said.
“Integrations can also do more than improve safety results,” Thell continued. “They also eliminate system redundancies and added costs. When solution providers are acting as one system for fleets to install, learn, interact with, and report on, that is when integrations show value, and adoption will continue to climb.”
Tim Norton, product marketing manager for Detroit Components, agrees that connected technology and active safety systems are becoming more intertwined. “For example, when an ADAS protects the driver from a collision, a fleet safety manager can view the who, what, where, when, why, and how surrounding the incident.
“That is extremely valuable for coaching drivers and preventing incidents from happening,” Norton continued. “ADAS systems keep trucks and drivers safe, while connected back-office systems keep the entire fleet and business safe.”
Benjamin Brown, VP of key account management for ZF Group, pointed out that integrating a TMS and safety system can bring critical vehicle insights in real-time to the fleet office and the driver. “The information can be used to quickly determine tangible actions that prevent downtime and maximize safety,” he said.
“ADAS technologies help drivers potentially mitigate collisions, and the information they provide to safety departments helps better understand what’s happening on the vehicle,” said TJ Thomas, director of marketing and customer solutions for Bendix Commercial Vehicle Systems. “That enables them to design training programs that meet their specific requirements.”
Magnus Gustafson, VP of connected services at Volvo Trucks North America, related that integrated onboard technologies create a broader context to help fleets understand what is happening with their vehicles. “Given this insight, safety managers, as an example, can coach drivers using facts and objective data-driven conversations,” he added.
Information creates safety
“A TMS can allow drivers to stay focused on their most important job, which is driving safely,” said Ben Wiesen, president of Carrier Logistics Inc. “Onboard technology allows a driver’s activity, such as arrivals and departures and location updates, to be shared with dispatchers without the necessity for any communication that could cause distraction. And because the TMS always knows where the driver is, if there is an accident or emergency, the response time to support the driver is much faster.”
Fleets can leverage data from a vehicle to review incidents or near incidents for training and coaching, noted Volvo’s Gustafson. Overall, awareness fosters a culture of safer drivers.
The more data the better, according to Norton at Detroit. “A healthy truck is a safer truck,” he added. “ADAS systems can provide a tremendous amount of data that fleet managers can analyze to make connections between things like maintenance practices and optimal safety system functionality.”
Trimble's Cardosi said the key to executing a robust safety program includes leveraging in-cab technologies. But in many ways, safety starts with planning. “For example, ELD HOS data from a fleet management system correlated with truck position, trip data, delivery windows, and estimated time of arrival allows drivers to complete trips safely at safe speeds and without fear of running out of hours of service.”
E-Smart’s Joe Thell pointed out that while in-cab technologies generate volumes of data that can be mined for insights into driver behaviors and vehicle performance to help fleets uncover new opportunities, the downside can be the number of reports that must be actively monitored. “But the trucking industry seems to be striking a balance between generating reports that can improve safety performance and taking immediate action in situations that are best solved with automated intervention,” he said.
Onboard safety systems can provide a wide variety of information, noted Hans Galland, CEO of BeyondTrucks. Examples include risky driving behavior, hours of service data, signals of fatigue or distracted driving, and files on licenses and endorsements.
According to Lora Hillebrand at PCS, an ADAS system can provide valuable data on driver behavior, allowing drivers who may need additional training to be identified, and the integration of an ELD with a TMS permits real-time access to hours of service data. “That also simplifies dispatching by eliminating the need for manual data entry,” she explained.
“ELDs and telematics allow real-time tracking of locations, speed, fuel, and performance, which enhances operations management by providing more efficient route planning and asset utilization, and it can help address detention time issues,” said Isaac’s Simard.
“Safety concerns typically arise from driver errors, factors external to the truck, or issues arising mechanically,” Vanderheide at Intangles said. “Onboard systems help equip drivers to be in the best state of mind possible to minimize their risk.
Future safety developments
“There is a wealth of knowledge coming from trucks—and we can now leverage artificial intelligence to optimize operations like never before,” Vanderheide continued. “AI can help us move from making macro decisions about safety in the form of policies to a far more streamlined and efficient approach that allows us to enhance fleet operations by taking a micro approach and develop targeted, real-time enhancements and strategies.”
Well-designed back-office systems already schedule and route drivers effectively and efficiently, which can reduce fatigue-inducing waiting time while providing suitable matches for service with the driver and equipment, Wiesen at Carrier Logistics noted. “With AI algorithms, we can learn about pickup and delivery locations before a driver is dispatched to ensure that a driver with the right equipment type is selected,” he told FleetOwner. “And of course, TMS technology ensures certain shipments like those involving hazardous materials are only assigned to certified drivers.”
Lora Hillebrand at PCS pointed out that developing predictive analytics within a TMS could revolutionize how effective maintenance improves safety. “By identifying potential equipment failures before they occur, you could prevent costly risks,” she said.
“In the future, the interaction between data gathered at the vehicle level and support at the terminal, company headquarters, or shop will be increasingly important,” Hans Galland at BeyondTrucks emphasized. “We expect the role of the driver to gradually but fundamentally change to become an increasingly technical, digital, and data-driven role as an in-cab safety manager.”
The future will be about having robust API capabilities and providing fleets with shared data across platforms to solve problems, Thell at E-Smart said.
“Data, analytics, and AI will play a big role in enhancing safety both in the cab and in the back office,” Trimble’s Cardosi said. “Incorporating machine learning and vision will enrich the data that safety personnel can both see and act on. Though already advanced, we envision this technology will continue to improve.”
“We will continue to serve up data in useful ways as our ADAS systems become more advanced,” said Detroit’s Norton. “As computing power and data speeds grow, you’ll see real-time reporting and analysis as events occur. And as safety systems cover more areas of trucks, they bring in another dimension we can react to and report into connected back-office systems.”
“A key part of future safety is enabled by onboard sensors and embedded diagnostic equipment, which will provide additional insights and alerts to protect the driver and the overall public,” said ZF Group’s Benjamin Brown.
Safety plays a crucial role in all product development strategies at Volvo Trucks North America, Gustafson noted. “Safety data that is easily understood in the back office helps promote safe driving behaviors to protect drivers, motorists, and other road users,” he said.
Thomas at Bendix sees “richer, more robust data availability. The best use of technology is in complementing a fleet’s overall safety culture,” he stated. “As ADAS systems continue to evolve, more features will offer different types of data that fleets can use to design more targeted and effective solutions.”
“The future for safety is having AI models to better analyze data and make better decisions,” Simard at Isaac said. “AI is inherently predictive. It takes a large amount of data and turns it into an actionable tool that will improve how fleets implement, manage, and measure their safety initiatives.”
How TMS can make drivers safer
The combination of onboard technology and a TMS can improve driver safety in several ways, according to Hans Galland, CEO of BeyondTrucks, including:
-
Creating visibility about risky driver behavior for better planning includes the driver’s adherence to hours of service and the diligent scheduling of rest breaks via ELD. It also includes tracking signals of driver fatigue in the cab via cameras or telematics that can inform load planners about the need to schedule rest breaks, HOS clock resets, or even schedule time off.
-
Implementing standard operating procedures reduces room for error and mitigates risks, such as certain procedures when handling hazmat loads. Driver workflows allow fleet managers to determine what processes a driver needs to complete or has completed depending on the stop, commodity, or customer needs. Both the dispatch office and the cab receive real-time data about those processes.
-
Reducing data entry by pulling telematics data instead of having a driver manually capture information can replace cumbersome activities to free drivers to focus their attention on safety or customer service.
-
Ensuring compatibility by checking functions ensures a load is assigned to a driver with the right qualifications and equipment with the right features. Through onboard technology, drivers may provide information about equipment or load specifics that trigger alerts if equipment, drivers, or loads are incompatible from a safety, regulatory, or operational perspective.
-
Alerting dispatchers of maintenance events ensures that equipment is flagged as unavailable for dispatch and rerouted to a shop. This requires real-time connectivity between a telematics system and a TMS.
-
Handling equipment exceptions that are detected in the cab without disruption to customer services requires advanced routing or navigation technology that is typically housed in the TMS.
About the Author

Seth Skydel
Seth Skydel, a veteran industry editor, has more than four decades of experience in fleet management, trucking, and transportation and logistics publications. Today, in editorial and marketing roles, he writes about fleet, service, and transportation management, vehicle and information technology, and industry trends and issues.