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Westlake Global Compounds enhances logistics and customer service with FourKites' real-time supply chain visibility

Westlake Global Compounds selects FourKites for supply chain visibility and analytics

June 24, 2024
The company will now leverage FourKites’ real-time supply chain visibility to predict and prevent shipment disruptions.

Westlake Global Compounds recently announced a collaboration with FourKites to offer real-time shipment tracking as part of its logistics and customer service offerings.

The technology and data quality of FourKites will transform how Westlake Global Compounds services its clients. The company will now leverage FourKites' real-time supply chain visibility to predict and prevent disruptions to its shipments, along with its existing solutions, including custom stocking programs and specialty packaging.

“Joining forces with FourKites and providing our customers with a best-in-class experience through real-time tracking positions us at the forefront of the PVC compounds market throughout the U.S.,” said Renee Havrilla, VP of Westlake Global Compounds and Westlake Dimex. “This collaboration is designed to enhance our ability to respond promptly and efficiently to our customers' specific needs, reinforcing our commitment to providing state-of-the-art solutions.”

See also: FourKites joins consortium of supply chain leaders streamlining logistics scheduling technology

Westlake Global Compounds is a manufacturer of specialty polyvinyl chloride compounds, with facilities in China, France, Germany, Italy, Mexico, Spain, the U.S., and Vietnam. FourKites will be integrating with Westlake Global Compound’s existing technology, pulling in enterprise data to provide a comprehensive view of the company’s supply chain across all SKUs, shipments, orders, and facilities. FourKites will be giving the Westlake Global Compounds team the ability to monitor the live status of truck shipments in the U.S. and to analyze the impact of disruptions to help them make better decisions faster and enhance the customer experience.

“We are honored that Westlake Global Compounds selected FourKites to provide invaluable supply chain insights during a time of ongoing global disruption,” said FourKites founder and CEO Mathew Elenjickal. “Being able to proactively manage orders and communicate the real-time status of shipments is the best way to build customer loyalty.”

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