NASHVILLE. EBE Technologies debuted its Xpress Mobile Capture (XMC) solution here at the TMW TransForum User Conference. The company said XMC allows drivers to submit delivery, settlement and safety documents via a mobile device while communicating with carriers’ back-office systems.
In addition, by integrating with carriers’ dispatch, safety and HR systems, EBE said the solution “ensures timely notifications to drivers of required documents and validates the accuracy of the documents submitted.”
“There are numerous mobile capture solutions in the market, but the XMC integrated approach positions drivers and carriers to achieve benefits never previously attainable,” stated Larry Kerr, president of EBE Technologies.
“The XMC application becomes the driver’s automated personal assistant that keeps the driver informed of needed documents and deadlines,” he continued. “In one way, driver satisfaction is positively impacted because they are never surprised by what’s in their settlement check since they will know instantly if their required paperwork was processed in time.”
XMC can be configured to capture any or all documents carriers require to be submitted-- from PODs, OS&Ds and toll receipts, to compliance documents, such as CDLs, insurance certificates and medical cards.
Each document is indexed by the driver at the point of service and directly sent through to the carrier’s dispatch, accounting and/or safety systems where they are then automatically validated for accuracy and processed.
EBE said that drivers receive immediate feedback as to the status of the documents and completeness of the transaction. Notifications are automatically sent to drivers prior to settlement or compliance deadlines if required documents have not been received.
Since the mobile device is available 24/7, EBE stated that XMC “positions transportation providers to maximize drivers’ hours spent behind the wheel. Instead of waiting in line to scan paperwork, or checking in with their driver manager to confirm settlement status, the system provides them with real-time updates and notifications. They are also not limited to receiving this information during normal business hours since XMC is always available.”
In addition, the productivity of back-office staff is improved as driver inquiries are minimized so they can spend more time processing transactions than answering drivers’ calls.
Embedded in the XMC application is a training module that uses EBE’s Learning Management System and driver scorecarding functionality to monitor how well drivers are managing their paperwork.
“By taking an enterprise and integrated approach to mobile capture solutions, EBE is helping carriers not only eliminate the time it takes to receive paperwork, but also minimize the data entry functions typically handled by the back-office staff manually,” Kerr remarked. “Reduced DSO, improved driver and staff productivity, enhanced accuracy of processing settlements, invoices and DQ files are all substantial gains carriers will achieve with XMC.”