Outpost recently launched a gate automation platform to help shippers, fleets, and terminal operators across the U.S. improve their operations and reduce costs. The company, which operates more than 20 truck terminals and drop yards, invested significant resources into the development of this technology after training and testing it across more than 1 million gate events at its properties.
The platform's technology enables drivers to enter and exit the yard without stopping while ensuring terminal operators capture all necessary data for operations and security compliance. It also includes AI voice agents at the gate that facilitate communication with the drivers and streamline entry processes.
“We've done a lot of work to both tune and optimize the AI voice agent,” Greg Akselrod, Outpost CTO, told FleetOwner. “When an agent sounds natural, you get more conversation. [Truck drivers] are more likely to speak clearly and slowly.”
According to Outpost, this is the industry’s only vertically integrated gate automation solution consisting of software, hardware, civil planning, installation, and ongoing remote operations services. Deployments at most terminals are completed in as little as one week.
See also: Outpost expands national network with four new acquisitions