This morning, Telogis, Inc. introduced Fleet 11, the latest major upgrade to its comprehensive, cloud-based, fleet management software platform. Whether companies require actionable information from their vehicles, assets, customers, workers, partners or all of these sources, Fleet 11 features mobile application enhancements and new maps that are optimized for mobile devices and designed to allow supervisors and operations managers to easily visualize vehicles, assets and workers.
Fleet 11 also delivers support for richer engine data and services derived from existing relationships with vehicle manufacturers such as Ford, Volvo, Mack and others, enabling more advanced levels of alerting and reporting, according to the company.
“The trifecta of connected location intelligence, understanding what’s happening with drivers behind the wheel and the ability to derive actionable analytics from that data is really what drives business transformation for our customers,” said Mark Wallin, vice president, product management at Telogis. “Telogis Fleet 11 raises the bar by turning data into true business intelligence, helping companies make more informed decisions that make their businesses run smarter.”
“Fleet 11 is really a culmination for us,” Wallin told Fleet Owner. “It merges big data with intelligence to create business transformation.”
Wallin described Fleet 11 as having three parts or categories of benefits: “connected location intelligence,” “driver behavior monitoring” and “actionable analytics.” For starters, Fleet 11 supports Telogis Live 2.0, a location and data sharing tool to connect partners’ and contractors’ workers and assets on one screen so that project information can be shared among multiple users to maximize productivity and operational efficiencies.
“Connected Location Intelligence really brings together information about vehicles, workers, other assets and partners,” Wallin said. Telogis Live (introduced earlier) connected users, now we are enabling them to selectively share data back and forth with customers on one map. Users can restrict and share information as they wish. For example, think about a utilities company working with a variety of contractors during a severe storm response situation, he told Fleet Owner. It may be that the utilities company can’t deal with downed power lines until the tree removal company clears the trees across the roadway in a given area first. If they can all work off the same map, it can greatly improve recovery coordination and reduce time and effort.
This can be a huge competitive advantage as companies compete for business, Wallin added. It may enable them to offer lower prices, faster turns, or more transparency which can enable customers to do a better job planning their own operations.
Telogis Fleet 11 also closes the loop with drivers through the integration of Telogis Coach, a mobile application developed to give both drivers and back offices the same view of a driver behavior scorecard. Using Telogis Coach, drivers can review their own behaviors and understand their successes and opportunities for improvement. They also receive peer leaderboards, a snapshot of the day’s driving behaviors and tips for driving more responsibly and safely.
“Lots of things in Fleet 11 are really focused on the driver,” Wallin said, “including Hours of Service (HOS) vehicle inspections, maintenance and regulatory compliance.” With Fleet 11, users can customize scorecards, pick the most relevant metrics and even weight metrics to create meaningful driver scorecards, he explained.
One fleet may care more about speed or idling or route compliance or time on site, Wallin noted. Now they can compare their own drivers to one another or rank them as a group. The idea is to close the loop with drivers and to provide them with more immediate feedback and more context concerning their behavior.
“We also give customers a varying range of intervention level options,” Wallin added. “For example, they can add real-time training and even a confirmation of the fact that a driver watched the training via a mobile application if they wish.”
Greater accountability has been built into the vehicle inspection process, as well. Photos can now help to tell where an inspection was done and how long it took to do it, for example, and Fleet 11 also helps drivers and fleets meet the latest compliance mandates for Hours of Service (HOS) and Driver Vehicle Inspection Reports (DVIR) by providing simple, seamless integration between Telogis mobile compliance applications and the back office.
The actionable analytics that are derived from connecting to and understanding how teams and vehicles are performing in the field is facilitated by Fleet 11’s enhanced alerts, dashboards and reports that include visual analytic tools and dashboards, scripted alerts, the Enterprise Key Performance Indicator (KPI) Scorecard and reports in hundreds of configurable formats to fit any business or fleet size, according to Telogis.
The Enterprise KPI Scorecard, for example, is designed to help companies share information appropriately across the organization, Wallin said. For instance, an executive may look at the executive level report and decide that the company needs to improve safety. The regional supervisor may look at his or her view of the report and say, “I want to drive down speeding events.” On the supervisor level, the data may cause a supervisor to say, “Fred is the one pulling down our score on speeding and he seems to be having trouble with a particular tight turn on his route. How can we fix that?”
Telogis calls this level-specific reporting capability “Compound Scripted Alerts.” These really help to bring together all this diverse information about the vehicle, the job and the forms to create much greater insight and accountability, Wallin explained. It really drives adherence to what you need. For example, a fleet can say, use the on-site safety form to alert me if the form is not completed on the job site, or tell me if a driver is speeding while the windshield wipers are on—indicating speeding in bad weather.
The new Fleet 11 upgrade will be rolled out in phases or waves. Customers enjoy the constant innovation that the Software as a Service (SaaS) model enables, observed Wallin. It gives them a way to keep growing and innovating. Our more minor updates come out quarterly and major updates are introduced annually. SaaS changes your whole mindset [about revisions and updates].
“We are seeing people want to combine more and more data from more and more parts of the organization and share it in meaningful ways,” Wallin added. “It is going beyond just the vehicle to the workers, jobs, forms and customers. We are connecting all the pieces to provide a much richer, bigger picture.”