Emergency road service now available for owner-operators

Aug. 1, 2012

Continental Tire the Americas has opened up its emergency road service program to owner-operators. Under the program, available to members of the Owner-Operator Independent Drivers Assn., truckers will have free access to a 24-hour, seven-day-a-week call center with more than 1,000 points of sale in the U.S. and Canada.

OOIDA members are automatically enrolled in the program, called TrukFix for OOIDA.

“With TrukFix for OOIDA, drivers only have to call our toll-free assistance hotline at 877-TRUKFIX and provide their OOIDA membership number. From there, our trained emergency assistance operators will help identify the issue, locate a service provider, provide regulated pricing for tires and related services, and stay in contact with the driver until he or she is back on the road,” said Clif Armstrong, director of marketing for commercial vehicle tires in the Americas.

There is no membership cost.

For OOIDA members who have iPhone or iPad mobile devices, the TrukFix for OOIDA service is accessible with just a tap of the screen through Continental’s Truck Tires Dealer Locator app. The application can be found on the iTunes App Store by searching for “Continental Truck Tires Dealer Locator.” Continental has also published a QR code to instantly download the application from its Web site at www.continental-truck.com. With this application, there is just a single click to dial the TrukFix call center from an iPhone.

“It’s a reliable service that not only helps OOIDA members get back on the road faster, but gives them a predictable, competitive price for Continental and General brand truck tires and emergency services,” Armstrong said. “We’ve taken some of the guesswork out of breakdowns so that independent drivers don’t have to worry about the unpredictable prices for tires when they need them most.”

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