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100419 tusimple on road.jpg Photo: TuSimple

Disrupt to sustain: Where we’re headed with AVs

Everywhere I turn there’s another story about autonomous vehicles and the potential impact on the trucking industry.

The vast majority of these stories end up adopting a similar tone - about how none of this is coming soon, how computers and technology will never be able to do the job as well as a human. Subtle suggestions that talk of driverless vehicles is something that enters the fantasy world. 

I can appreciate that the tone is probably comforting for people who are worried about potentially significant changes in the industry, but I don’t think it’s helping anything. It may make people feel better, but it’s incorrect information, and it misses the point.

I’m a veteran of the tech industry, so I’ve seen plenty of pronouncements about what things “will never happen.” I still clearly remember the mobile phone industry (and media) laughing at Apple’s initial goal of selling 10 million total iPhones (they now sell more than 40 million per quarter), so I’m inherently skeptical of people invested in the status quo who proclaim that a robot will never replace a driver. History suggests otherwise.

The reality is that autonomous vehicles (AVs) are coming. There are big bets on that happening. UPS just invested in TuSimple; Amazon is using self-driving trucks on I-10 – trucks developed by Embark, which has $47 million in funding. With the U.S. truck freight market estimated at $700 billion annually, that’s a lot of coin.

With all the testing, and theories being proven, AVs are going to drive trucks far better than humans ever could. As a result, they’re going to be a huge benefit for the industry.

The innovator’s dilemma

If you haven’t read Clayton Christensen’s The Innovator’s Dilemma, you should. It’s a book that provides analysis of how changing technology is critical to a company’s future success.  The author, a professor at the Harvard Business School, makes a key distinction between sustaining technologies and disruptive technologies -- it’s important to understand that when considering AVs in trucking.

Sustaining technologies are innovations that work within the current model and value chain in any segment. They allow the incumbent players to improve their offerings but don’t fundamentally change how the segment operates. Sustaining technologies follow a standard S curve of growth, and as they’re reaching the end of their rapid growth period, a new sustaining technology picks up the baton and runs from there. As a result, established, mainstream markets have a continuous innovation process without a fundamental change in how the businesses operate. 

Disruptive technologies, on the other hand, don’t work within the current models or value chains at all. They force a completely new approach and grow up around a completely different value chain. At the beginning, they’re grossly inadequate for the mainstream market, so they start by serving new markets or segments that are unprofitable for the mainstream solutions. Over time they certainly improve, and will eventually reach a point where they’re sufficient for a mainstream market. A hallmark of disruptive technology is that it employs a completely new network of suppliers, vendors, skillsets, and business models, and it doesn’t work for customers in the mainstream markets.

That’s a gross oversimplification of an outstanding book, but it illustrates the key points.

Sustaining or disruptive trucking

So, which is it?  Are AVs disruptive or sustaining?

Based on the definitions above, it’s clear that AVs are sustaining rather than disruptive technologies in the trucking industry. While they’re still in their infancy, it’s already easy to see that they’re designed to work for the mainstream trucking market – they’re being developed by established vendors (there are some startups in the segment, but it’s safe bet some will be acquired by large OEMs at some point). AVs will be sold to existing trucking companies, they follow existing standard regulations, and they're filled with regular trucking freight. They may start off running specific lanes or avoiding certain areas, but all trucks have ideal working conditions so these are minor details.

However, while the AV may do the driving part on its own, there are lots of other parts of the job that it won’t be taking over. It won’t be inspecting the vehicle, securing the cargo, placarding hazmat loads, or any of the other non-driving tasks that are required to safely and legally deliver a shipment. An operator will still be required.

On top of that, since many loads are valuable and/or sensitive, a human will need to be along for the ride just for security and peace of mind. Even with AVs that can operate safely on all types of roads, with all types of traffic, customers and the general public will feel much more comfortable if those loads have a human on board – the same way people feel better when there’s a live security guard on site.

If you put all that together, AVs really aren’t going to change the trucking industry all that much in terms of the business and basic operations. It will still be a truck going down the road with a trailer full of freight. The network of industry service providers will stay largely the same, and the customer base won’t change. 

This isn’t to say that no part of the industry will get disrupted by AVs. Repair shops, towing companies, spill cleanup (basically anyone who profits from the problems that are solved by AVs) will have a very tough time. However, every sustaining technology displaces people that were reliant on the old tools so this is nothing new – floppy disk makers got killed by CD-ROM makers, who then got killed when everything moved online. Sustaining technologies may not be disruptive, but they can still be ruthless.

Changing the job

What will change, though, is the skillset required to operate the vehicle. If it’s no longer about steering, shifting, and braking, then the job becomes more like a site manager or security position and less of an active operator job. That means that the aptitude of the ideal worker will be different, the educational and training requirements will change (and probably be a lot less), and the compensation model will need to be wholly revamped. Hourly pay makes a lot more sense in those situations.

With a simpler job description, simpler (and cheaper) training requirements, and a pay model that can be understood without an accounting degree, the industry faces better odds in its competition for young workers, which is certainly a positive.

So, thinking about all those things, AVs can be a real benefit for the industry. They’ll be a bigger investment upfront, but improved safety and operational efficiency should balance that pretty quickly. An easier time finding drivers, and a lower cost of entry for workers improves the economic picture as well.

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