Toll Plaza

Bestpass launches new citation payment service

April 7, 2022
New service helps fleets manage strict payment requirements through automation

Bestpass announced this week an expansion of its service capabilities outside of toll management with the launch of a new product, citation payment services, which will help fleets simplify the payment process and identify opportunities for training of fleet employees who receive multiple citations.

A longtime customer of Bestpass,National Seating & Mobility, piloted the new citation service. “The addition of citation payment services further simplifies the payment of associated costs involved with managing a large fleet of vehicles, said Charlie Capps, fleet manager with National Seating & Mobility. “Bestpass makes it simple to manage the payment of citations so that I can focus on optimizing the performance of my fleet.”

See also: ATRI asks fleets to lend data to operational costs report

Bestpass already offers toll violations management, but the addition of citation payment services will give customers a complete view of the hidden costs of operating their fleets. Citations are a written record of something an individual did wrong while operating their vehicle on the road or while it is parked, and many cities send them by mail after a camera records a violation.

The new citation payment service will allow Bestpass customers to upload their citations to the Bestpass portal. From there, they will be given a complete view of a vehicle and costs associated with it. When the monthly statement is sent out, customers will receive summaries of all citations and the cost per vehicle for tolls and citations.

“We are incredibly excited to launch this new service to our customers,” said Tom Fogarty, CEO of Bestpass. “Service fleets with multiple vehicles on the road know the headache of managing all the bills. Having one place they can view payments and be sure all the payments are happening on time is important, saving fleets time and helping them understand the costs associated with running a fleet.”

With more than 20,000 customers and having processed more than $1.2 billion in toll transactions in the U.S. and Canada, Bestpass ensures data accuracy, consolidates payments, and saves users time and money.

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