What can trucking fleets do to become safer and more inclusive for Gen Z drivers?

Fleets face driver shortages and rising expectations from Gen Z, pushing leaders to rethink safety, technology, and workplace design to attract and retain talent.
March 31, 2026
4 min read

Key takeaways

  • Driver shortages and Gen Z workforce growth are pushing fleets to rethink safety, technology, and culture to attract and retain talent.
  • Safety concerns, including secure parking and reporting systems, remain barriers that fleets must address to protect drivers.
  • Modern, digital-first systems and transparent communication are key to meeting Gen Z expectations and improving driver recruitment and retention.

The trucking industry is facing a reality it can no longer ignore. Shortages of qualified drivers persist across North America, with the American Trucking Associations (ATA) estimating that the U.S. industry was short more than 80,000 drivers in late 2024. Projections suggest that the number will continue to grow in the coming years if current trends persist. Meanwhile, a new generation is entering the labor market with very different expectations about work, safety, and technology. Generation Z is projected to make up about 30% of the overall U.S. workforce by 2030, bringing with them a distinct set of priorities around digital tools, workplace culture, and meaningful work.

We often talk about recruitment. We talk about attracting Gen Z. We talk about bringing more women into trucking. But we rarely ask the more fundamental questions.

Are fleets designed for the drivers we say we want? Do our systems protect drivers as much as they protect assets? Are we designing fleets that drivers will want to stay in for a decade?

If we want the next generation to see trucking as a long-term career, inclusion cannot be a campaign. It has to be built into the way fleets operate, the systems they use, and the environments they create.

For many women, safety concerns are still a barrier to entering the industry. Women today represent only about 12 to 14% of professional drivers in the U.S. That number alone should prompt reflection. Industry surveys consistently show that personal security, unsafe parking environments, and a lack of reporting mechanisms influence decisions about whether to join or remain in the profession.

But safety is not only a woman’s issue. It is a generational issue.

Gen Z drivers are evaluating employers through a broader lens. They grew up in a connected world. They are used to real-time visibility, secure digital access, and immediate communication.

Physical safety remains the foundation. Secure yards. Controlled access to vehicles. Clear visibility into routes. Reliable communication systems. These are not optional enhancements. They are baseline expectations.

Fleet technology protects assets, but workplace culture protects drivers

The systems we deploy matter, but so do the values we reinforce. Drivers need to know that if they report an incident, they will be heard. They need confidence that policies around harassment and misconduct are enforced. They need leadership that understands safety as a human commitment, not just a compliance requirement.

When fleets treat safety as a strategic priority rather than an operational checkbox, inclusion becomes real.

Technology plays a different but equally important role in attracting Gen Z. This is a generation that does not separate digital experience from workplace experience. According to workforce research, younger employees are more likely to leave roles that lack modern tools or clear values. They expect seamless systems, mobile access, and transparency.

For Gen Z, outdated systems signal outdated workplaces.

If onboarding feels bureaucratic and paper-based, if access to vehicles depends on informal key handoffs, and if reporting systems are opaque, the message is clear. This organization has not evolved, and if it has not evolved, it may not be ready for them. 

Modern fleets should feel intuitive. Digital credentials. Secure vehicle access. Real-time information. Transparent performance feedback. Systems that simplify rather than complicate daily work. These are not luxuries; they are signals of respect.

Building safe, inclusive trucking fleets to earn driver trust and loyalty

Expanding access for women and Gen Z workers remains essential. Increasing their representation is not simply about fairness. It is a practical response to workforce shortages and a recognition that the broader the talent pool, the stronger and more resilient the industry becomes. But recruitment alone will not change the numbers. The environment itself must signal that safety, dignity, and opportunity are real priorities.

Designing safer and more inclusive fleets requires intentional choices. It means addressing physical security and digital security together. It means investing in technology that protects vehicles, identities, and data. It means building cultures where respect is visible in daily operations, not just written into policies.

The fleets that succeed in the next decade will not be defined only by efficiency or connectivity. They will be defined by trust. Trust that drivers are safe. Trust that systems are secure. Trust that leadership understands what their employees expect from a workplace.

If we want Gen Z to choose trucking, and if we want more women to see it as a viable and rewarding career, we must design fleets that reflect those ambitions. And that begins with safety.

About the Author

Lisa Spencer

Lisa Spencer

Lisa Spencer is the VP of marketing and communications at Irdeto. She is a marketing communications executive with more than 20 years of experience in creating awareness and cultivating interest, engagement, and preference for a variety of companies in the technology, healthcare, and transportation industries. 

Melanie Vittitow

Melanie Vittitow

Melanie Vittitow is an IT project manager in global fleet systems at UPS, where she leads initiatives in connected vehicle technology, vendor relationship management, and device management. 

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