Refrigeratedtransporter 4624 Carrier Transicold Digital Solutions Graphic

Carrier Transicold expands digital reefer unit solutions

Nov. 7, 2019
Carrier Transicold unveiled a new suite of digital solutions that provide customers with wireless connectivity.

Carrier Transicold recently unveiled a new suite of digital solutions that provide customers with wireless connectivity and real-time data analytics designed to help make shipping perishables simple, transparent and reliable worldwide.

The company said its new TripLINK digital tool proactively and remotely accesses and manages data of both refrigeration machinery and cargo worldwide, providing actionable intelligence for fleet owners to improve operational efficiency. Designed with customers in mind, the tool digitally connects customers to updates on their assets, including vital cargo health information. TripLINK software securely gathers and analyzes machine and cargo-health data that it wirelessly obtains from telematics hardware in the refrigerated container and the micro controller.

“Our aim in unveiling these new digital solutions is to bring to our customers convenience, visibility and actionable intelligence, ultimately to derive more savings for them,” said Kartik Kumar, vice president and general manager of Carrier Global Container Refrigeration. “At Carrier, the future is now. Through leveraging the latest cutting-edge technology, especially on the digital front, we provide our customers practical solutions they only once dreamed possible.”

Tied to the TripLINK platform is the TripWise software, which provides run-time diagnostics to refrigerated container units in transit with loaded cargo. These insights allow technicians to make informed decisions for fleet operations based on key operational parameters and allow fleet owners to gain strategic intelligence on asset performance and location. Refrigerated container owners can save money and time as the result of lower terminal operating expenses, higher throughput, decreased idle time and eliminated or reduced Pre-Trip Inspections (PTIs).

The TripLINK software module is hosted in a secure cloud infrastructure that can be accessed via smart phone, PC or tablet. The TripLINK tool receives information that is wirelessly transmitted from a telematics hardware module sitting inside the refrigerated container unit and connected to the micro controller. 

“The TripLINK tool empowers customers to make more informed decisions for fleet operations based on key operational parameters and its in-built data analytics capabilities, which provides a time and cost saving benefit,” said Willy Yeo, director of marketing for Carrier Transicold. 

Information provided to TripLINK tool users includes key parameters such as set temperature, box temperature, in-range status, reefer operating mode and ambient temperature. The TripLINK tool also provides critical and non-critical alarm codes, their descriptions and specific calls to action.

Another new addition to the suite of digital solutions is the Container eCommerce portal, which will support customers in Southeast Asia starting in November, with a global rollout to follow. Customers can view Carrier Transicold’s full catalogue of refrigerated container unit parts and place orders easily, the company said. In addition, customers can review order histories for convenient reorders.

Also, Carrier Transicold’s Micro-Link 5 is a wireless connectivity-enabled refrigerated container unit controller that is equipped with advanced diagnostics, allowing service technicians to save time and money by reducing container moves and the need to restack units to retrieve critical data or conduct troubleshooting.

To work seamlessly with the Micro-Link 5 controller and its wireless capabilities, the new DataLINE Connect mobile app allows customers to work directly with a refrigerated unit equipped to receive data via a smart phone or tablet.

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