Decisiv boosts Marketplace value

New Hub filled with industry-information resources, including trends, perspectives, research for fleets, service providers

Commercial Vehicle Staff

July 6, 2020

2 min read

Decisiv Marketplace Home Page Screenshot 5f033f7948276

Decisiv, which specializes in service relationship management (SRM) solutions, recently made several enhancements to the Decisiv Marketplace it says add value to the solutions and services of its SRM Ecosystem partners.

The expansion includes a range of industry- and service-related information, Decisiv said. In the new Marketplace Hub, industry and partner information is more easily accessible in three categories, including:

Industry trends and drivers: Information on industry trends and new technology developments
Industry perspectives: News, articles and podcasts directly related to asset service management issues
Marketplace news: SRM Ecosystem partner announcements

Decisiv also added an expanded version of its monthly Service Data Index. The research data on parts and labor costs now includes Group Level reporting based on the standard three-digit VMRS system code key 31 applied to operations in advance of, during or after a service event. The regional breakdown and comparative cost analysis based on transaction-level service data marks the first time this level of information has been made available, the company said. The research reporting enables fleets to more critically assess and compare service costs and provides benchmark costing data for service providers on a national and regional basis. Also included are an overview and a glossary of terms to help those who are not familiar with VMRS.

“These enhancements to the Decisiv Marketplace add greater value to an already valuable industry resource,” said Dick Hyatt, president and CEO of Decisiv. “By sharing industry and service-related news and information, the Marketplace becomes the ultimate exchange for products, services and critical information across the commercial vehicle service industry.

“The Decisiv Marketplace is an important addition to the foundation of our SRM Ecosystem, which provides unprecedented levels of improvement in service management and asset performance for fleets, service providers and manufacturers.”