Maintenance audit trail option added to Dossier

Jan. 9, 2014

Arsenault Associates has added a new audit trail option to its Dossier fleet maintenance management software. The option provides a history of all maintenance operations transactions in Dossier, including what was done to the vehicle, who did it and when it was accomplished.

Also tracked are any additions, changes, and deletions as they apply to vehicles, parts, personnel, and work requested, done, or cancelled.

“With Audit trail, you have a clear record of responsibility. You know exactly who did what and when,” said Bob Hausler, vice president of marketing and technology for Arsenault. “Audit trail helps improve processes and performance. In that sense it is not punitive, simply practical and responsible.”

The chronological record of audit trail can find and help correct errors that were entirely inadvertent, Arsenault said.

“Say someone is distracted by a phone call and makes an incorrect entry while working in Dossier. That error may go unnoticed for some time. Audit trail can help find that mistake so it can be corrected,” Hausler explained.

Audit trail also provides critical documentation for purposes of regulatory compliance and personnel management.

Records are easy to access as well. Every Dossier item has a details link that enables authorized users to bring up the complete history of that item in an event log. They can see additions, changes, and deletions as well as who made them. They can search, print, and export that information.

Items supported by audit trail in Dossier include init (vehicle, typically), part, personnel, vendor, repair order, fuel item, customer, tire, purchase order, part receipt, and more. Audit trail search results can be focused by user, by item type, or by time range.

Dossier users can also limit the resources used by audit trail. An auditing options window offers choices; data can be retained for specific periods of time and limited to specified amounts of disk storage space.

Audit trail is optional in Dossier Professional and is standard in the Dossier Enterprise Edition.

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