Descartes helps Forefront Global Logistics build AI-enabled digital brokerage

Forefront Global Logistics uses Descartes’ platform to automate shipment execution, improve carrier security, and support growth.

Key takeaways

  • FGL uses Descartes’ platform to automate freight execution, visibility, and carrier onboarding.
  • Descartes AI agents help automate shipment engagement, tracking, and exception handling.
  • MyCarrierPortal supports carrier vetting, risk monitoring, and fraud prevention.

Descartes Systems Group recently revealed that Forefront Global Logistics (FGL) is using Descartes’ transportation management suite to build an AI-enabled digital freight brokerage that automates freight execution, strengthens carrier security, and supports more efficient growth.

FGL is using Descartes’ transportation management suite to manage brokerage workflows through a unified platform. The technology helps automate freight execution, improve shipment visibility, support carrier onboarding, and reduce exposure to fraud risks.

Descartes’ platform includes:

  • Descartes Aljex: Automates workflows from order entry and carrier selection through dispatch and communications to help increase brokerage throughput.
  • Descartes MacroPoint: Provides multimodal shipment visibility, capacity sourcing, and access to a global carrier network.
  • Descartes MacroPoint OpsForce: Uses AI agents to automate shipment engagement, tracking continuity, exception handling, and documentation collection.
  • Descartes MyCarrierPortal: Supports carrier vetting, automated onboarding, risk monitoring, fraud prevention, and access to verified carrier networks.

“We’re pleased our platform is helping FGL support its rapidly expanding brokerage operations,” said Andrew Wimer, associate GM of transportation management at Descartes. “Leading freight brokers are increasingly relying on AI-enabled operating platforms rather than collections of disconnected transportation tools. By combining transportation execution, visibility, AI automation, and carrier trust onto a single platform, brokers are better positioned to create a more resilient operating model.”

What this means for the trucking industry

FGL’s adoption of an AI-enabled transportation management platform highlights how freight brokerages are using automation to handle more shipments without adding the same level of manual workload. For carriers and logistics providers, tools that improve tracking, carrier verification, and exception management could help create more efficient freight operations and stronger shipment visibility.

For fleet executives working with brokers, improved carrier security and automated workflows may provide additional confidence in freight partnerships by reducing fraud risks and improving communication throughout the transportation process.

This piece was created with the help of generative AI tools and edited by our content team for clarity and accuracy.
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