B2B software and services vendor Agero and IoT and connected transportation company Geotab said roadside assistance powered by Agero is now available via Geotab’s updated Roadside Add-In.
Geotab’s Roadside Add-In will leverage Agero’s curated third-party network of digitally enabled light-, medium-, and heavy-duty service providers, according to a Dec. 14 release from the two companies. Agero blends data analytics, territory and job optimization, and relationship management to ensure dispatch of the correct vehicle with the required equipment, which increases vehicle uptime and improves fleet productivity.
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Harnessing telematics technology, Agero products keep drivers informed on the status of their requests, including real-time updates on estimated arrival time, live truck tracking on a map, and customizable SMS alerts. Geotab’s Roadside Add-In, which is available via the Geotab Marketplace, provides services such as towing, locksmith, battery boost, fuel delivery, flat tire change, and more, for light-duty vehicles in the U.S. and Canada.
In August, Geotab launched an updated version of its Roadside Add-In integrated with Agero’s services. This version is now available to its more than 1 million ProPlus subscribers following several months of successful pilot program testing.
Jason Alexander, VP of client engagement for Agero, added: “Fleet vehicles are on the road, all day, every day, and all those extra miles mean they are four times more likely to experience a roadside event than your typical passenger car. With vehicle breakdowns costing drivers and businesses an estimated $9 billion each year, Geotab recognizes the importance of Agero’s expertise supporting its roadside program.”
