Eaton launches new Roadranger warranty program

Nov. 13, 2013

Eaton has announced a new warranty program for Class 6-8 trucks. The Roadranger used truck program features extended warranty options available for up to eight years and 1 million miles on transmissions, and up to five years and 500,000 miles on clutch components.

The program consists of five elements: a used truck Extended Protection Plan (EPP); factory remanufactured transmissions; clutches; Roadranger lube offerings; and, information on earlier generation Eaton automated transmissions.

A series of customer training resources are also included in the program along with aftermarket offerings from Eaton.

“Used truck registrations grew a little more than nine percent in the first half of 2012, indicating demand within the secondary market is solid,” said Dave Karnes, director, Roadranger field sales and marketing, North American - Truck. “Eaton products are well known for their durability, and these new extended protection plan offerings can give the used truck shopper added peace of mind when making their purchase decision.”

Customers have the option to purchase extended protection plans for three product areas: the existing Eaton manual and automated heavy- and medium-duty transmission; the existing transmission with an existing Eaton heavy- or medium-duty clutch; and, the existing transmission but with a replacement clutch. All of the programs can be purchased under one, two or three-year warranties.  

A dedicated website (Roadranger.com/usedtruck) features detailed sales literature and sales training resources, a specific section on the warranty guidelines, and a quick start video for customers along with driver’s instructions for both the UltraShift and AutoShift transmission offerings.

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