Cat TOPPs Own Program, Adds Used Trucks

Caterpillar has announced a new Truck Owner Protection Plan (TOPP) program for used trucks powered by Cat heavy-duty truck engines. The program previously was available for new-truck owners only.

The used-truck offering covers Caterpillar 3406E, C-16, C-15, C-12, and C-10 engines, and is available in 12-month, 100,000-mile increments, with enrollment options up to 650,000 miles. Multiple-year combinations are available. Eligibility requires that an authorized Caterpillar parts and service facility perform an inspection and complete necessary repairs.

Enrolled units are covered for all engine repairs at a fixed rate for the length of the contract, and representatives at Caterpillar expedite all repairs. Each customer has an assigned factory customer service representative. These specialists regularly monitor assigned units, expedite repairs, maintain service histories, and advise about applicable updates. Engine owners also are provided with computerized service history reports, and are reminded when service is due.

TOPP coverage also includes overtime and holiday labor costs; towing charges for covered components; scheduled oil sampling; performance problems; and excessive oil consumption. The program has no deductible, and all coverage is transferable and extendable.