Every year e-commerce takes a bigger bite out of retail sales and represents a larger share of the retail market. As this shift occurs, customers increasingly expect that the items they order online will be delivered not just undamaged, but in a timely manner. Companies are finding it challenging to traverse the “final mile”—from the warehouse to the buyer—in a way that meets customer expectations but doesn’t significantly increase business costs. With these challenges, the final mile landscape is growing increasingly competitive. Companies like wholesale distributor Pollock are looking to technology to help their company and their customers solve their shipping problems. From Omnitracs.
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